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Terms of Service

Last updated: June 2025

1. Acceptance of Terms

By accessing or using the Merit app, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Use of Services

You agree to use our services only for lawful purposes and in accordance with these Terms. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3. Appointments & Cancellations

Appointments booked through the app are subject to availability. We require at least 24 hours notice for cancellations. Late cancellations or no-shows may result in a cancellation fee as outlined in our clinic policy.

4. Membership & Billing

Membership plans are billed on a recurring monthly basis. You may cancel your membership at any time; cancellation takes effect at the end of the current billing cycle. Credits issued as part of your membership are non-transferable and expire if your membership lapses.

5. Loyalty Points & Rewards

Points earned through our loyalty program have no cash value and may not be exchanged for cash. We reserve the right to modify, suspend, or terminate the loyalty program at any time with reasonable notice.

6. Medical Disclaimer

Content in this app is for informational purposes only and does not constitute medical advice. Always consult a qualified healthcare provider before beginning any treatment.

7. Limitation of Liability

To the fullest extent permitted by law, Merit shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services.

8. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the app after changes constitutes your acceptance of the revised Terms.

9. Contact

For questions about these Terms, contact us at [your-email@meritspa.com].